Terms & Conditions.

These Terms and Conditions ("Terms") constitute a legally binding agreement between you and COREARK SOFTWARE PRIVATE LIMITED ("KwikPG", "we", "us", "our"), governing your access to and use of the KwikPG platform, including the mobile application, web application, APIs, and all related services.

By registering for a KwikPG account, clicking "I agree", or using any part of the platform, you confirm that you have read, understood, and agreed to these Terms. If you do not agree, you must not use the platform.

These Terms must be read in conjunction with our Privacy Policy and Refund & Cancellation Policy, which are incorporated herein by reference.

To use KwikPG, you must:

• Be at least 18 years of age.
• Be a resident of or operating a business registered in India.
• Have the legal authority to enter into this agreement on behalf of yourself or your organisation.
• Provide accurate, complete, and up-to-date registration information.

KwikPG is a business-to-business (B2B) platform. It is intended for property managers, hostel owners, and co-living operators — not for personal residential use.

This section is important. Please read it carefully.

You are responsible for:

• Maintaining the confidentiality of your login credentials and OTPs.
• All activity that occurs under your account, whether performed by you, your managers, or any unauthorised party who gains access.
• Ensuring your account information (name, email, phone, business details) is accurate and kept current.
• Promptly notifying us at business@kwikpg.com if you suspect unauthorised access to your account.

As an Owner using KwikPG, you are solely responsible for:

• Data accuracy — Ensuring all resident data, property information, and financial records entered into the platform are accurate and truthful.
• Resident consent — Obtaining informed consent from your residents before collecting, entering, or processing their personal data on KwikPG, as required under the DPDPA 2023.
• Legal compliance — Complying with all applicable laws governing rental accommodation in India, including local municipal rules, police verification requirements, and tenancy regulations.
• Payment authorisation — Ensuring you are authorised to initiate payment collection from residents through the platform.
• Staff management — Supervising Managers added to your account and taking responsibility for their actions on the platform.
• Contractual obligations — Honouring your rental agreements with residents. KwikPG has no obligation or liability arising from any dispute between you and your residents.

The KwikPG platform — including its software, design, interface, branding, logos, trademarks, documentation, and all underlying technology — is the exclusive intellectual property of COREARK SOFTWARE PRIVATE LIMITED, protected under Indian and international copyright, trademark, and patent laws.

• Your licence — We grant you a limited, non-exclusive, non-transferable, revocable licence to use the Platform solely for the purposes described in these Terms during an active subscription period.
• Your data — You retain all ownership rights to the data you enter into the platform (resident records, property details, payment records). We claim no ownership over your content.
• Feedback — If you submit feedback, suggestions, or ideas about the platform, you grant us a royalty-free, perpetual licence to implement and use that feedback without obligation to you.

• Billing cycles — Subscriptions are billed monthly or annually. Annual plans receive a 17% discount over the monthly rate.
• Free trial — New accounts receive a 14-day free trial with full access to all features. No credit card is required to start the trial.
• Auto-renewal — Subscriptions auto-renew at the end of each billing cycle unless cancelled before the renewal date.
• Taxes — All prices are exclusive of GST. Applicable GST (18%) will be added to all invoices as required by Indian tax law.
• Price changes — We will provide 30 days' advance notice of any price changes. Your subscription price will not increase during an active annual billing cycle.
• Payment methods — Subscription payments are processed via Razorpay, Cashfree, or CCAvenue using UPI, debit card, credit card, or net banking.

We target 99.5% uptime for the KwikPG platform, measured monthly. Scheduled maintenance windows will be announced at least 24 hours in advance via email or in-app notification, and will be conducted during low-traffic hours where possible.

• Planned maintenance — Typically scheduled between 2:00 AM – 6:00 AM IST with prior notice. Does not count toward downtime calculations.
• Unplanned outages — We will communicate the status and estimated resolution time within 1 hour of identifying a significant outage.
• No guarantee — We do not guarantee uninterrupted or error-free access to the platform. Third-party dependencies (payment gateways, WhatsApp API, cloud providers) may occasionally cause service disruptions outside our control.

The KwikPG platform integrates with several third-party services. Your use of these services through KwikPG is also subject to the respective provider's terms and policies.

We do not warrant that:

• The platform will be uninterrupted, error-free, or free from security vulnerabilities.
• The results obtained from using the platform will be accurate, reliable, or meet your specific requirements.
• Any defects or errors in the platform will be corrected within a specific timeframe.

KwikPG does not verify the identity, creditworthiness, or legality of any property owner or resident whose data is entered into the platform. Any reliance on data entered by other users is at your own risk.

To the fullest extent permitted by applicable law:

• KwikPG's total aggregate liability for any claims arising out of or related to these Terms or your use of the platform shall not exceed the total subscription fees paid by you to KwikPG in the three (3) months immediately preceding the claim.
• KwikPG shall not be liable for any indirect, incidental, consequential, special, or punitive damages, including lost profits, lost data, business interruption, or loss of goodwill, even if advised of the possibility of such damages.
• KwikPG is not liable for any dispute between an Owner and a Resident, or for any loss arising from the Owner's failure to comply with applicable tenancy law.
• KwikPG is not liable for failures of third-party payment gateways, WhatsApp APIs, or cloud infrastructure providers.

You agree to indemnify, defend, and hold harmless KwikPG, its directors, officers, employees, and contractors from and against any claims, damages, losses, liabilities, costs, and expenses (including legal fees) arising from:

• Your use of the platform in violation of these Terms.
• Any content you upload, enter, or transmit through the platform.
• Your violation of any third-party right, including privacy rights, intellectual property rights, or data protection obligations.
• Any dispute between you and your residents or any third party.
• Your non-compliance with applicable laws, including tenancy, tax, and data protection laws.

Upon termination, your licence to use the platform ends. You may export your data before termination. We will retain your data for up to 90 days post-closure to allow data recovery, after which it will be permanently deleted except where required by law.

These Terms are governed by and construed in accordance with the laws of the Republic of India, without regard to its conflict of law provisions.

Any dispute, claim, or controversy arising out of or in connection with these Terms or the use of the KwikPG platform shall be subject to the exclusive jurisdiction of the courts in Hyderabad, Telangana, India.

As required under the Information Technology Act, 2000, and the IT (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, we have designated a Grievance Officer to address your concerns.

For any questions about these Terms, please contact: